Monday, May 24, 2010

10 Tips For Winning In A Bad Economy

by Mark Tewart

1 – Don’t Drink the Cool Aid
2 – You can’t cut your way to a profit
3 – Don’t cut your life line
4 – Dance with who brought you
5 – Make the bad news good
6 – Stop Boring Me to Death
7 – Go back to the basics
8 – Super-size it
9 – Create Multiple Orgasms
10 – Speed of the Boss, Speed of the Crew

Details


Friday, May 21, 2010

Senate Looks To Stop Deceptive Lending Practices


An amendment to the Wall Street reform bill passed on Wednesday. The amendment prohibits mortgage lenders and loan originators from receiving greater pay for pushing loans with higher interest rates (gee, that makes sense) and requires that borrower's actually have the ability to repay their loans (you mean, they don't already do that?).

Customer Service Hall Of Shame


MSN's yearly customer service hall of shame has just been released. As usual, many lenders make the list. As a matter of fact, 5 of the worst 10 are mortgage or credit card companies. Bank of America is at number 2 (not so surprising). At number 1? AOL. Who knew AOL still existed?

Tuesday, March 23, 2010

Who Says You Don't Need A Website?

Sort of strange to walk into a closing and see a picture and bio of yourself on the borrower's kitchen table (That's me on the left. Good looking guy, I know). But that's what happened today. The borrower wanted to know about the person coming to their house so they found my website and printed everything out. I've heard plenty of signing agents say that if a borrower asked to see their I.D. or other information about them, they would refuse. Sorry, I just don't understand that. A borrower has every right to know who I am and ask for verification before letting me through their front door. If having a website that offers some information about me and my services helps a borrower feel more comfortable, then it's worth it.

Tuesday, March 9, 2010

Opie Returns

For years, David Hall was the face of Rock Financial & Quicken Loans. He was everywhere. TV, radio (as co-host of the nationally syndicated radio program, "The Real Estate Insiders."), and Pistons games. His regular guy charm resonated with consumers. He was so good at representing Rock that many people mistakenly believed he was the President of Rock Financial (in fact, he was a mortgage banker and team leader when the spots originally started before rising to Senior Vice President). In 2007, Hall suddenly and dramatically left Rock Financial. He's been relatively unseen since then. Until now. David Hall has just launched Hall Financial, a new mortgage company based in Birmingham, Michigan.

Tuesday, March 2, 2010

LSI's Amazing Offer!

OK, I'm always skeptical when I receive an email telling me about an AMAZING offer. My first reaction is "yeah, right." And my second reaction is "what's the sales pitch?" Yesterday I received an email from LSI Fidelity about an amazing offer to their vendors. As a service provider for LSI, they are offering to provide us with discounts on products that many of us use as signing agents. This includes:

  • Up to 70% discount on shipping (Fed Ex, UPS)
  • Up to 25% discount on computer equipment (Dell, HP)
  • Up to 60% discount below retail price when ordering office supplies (Office Depot, Staples, Office Max, and Corporate Express)
  • Up to 20% discount on wireless services and equipment (Verizon, Sprint, Nextel, AT&T, and T-Mobile)
  • Up to 60% savings on copiers and fax machines from Canon, Xerox, Ikon, and Toshiba, to name a few.
The cost for signing up? Zero. Amazing? Well, maybe not quite. But pretty darn good.

LSI vendors and service providers can sign up at www.ecpurchasing.com . If you're a signing agent not currently on LSI's vendor list, I'd say it's worth it to sign up.

Tuesday, February 9, 2010

My Home Is Worth How Much?

Ok, I get it. After years of appraisals gone wild, appraisers are nervous. They're being heavily scrutinized. I understand the need to be conservative. But can we please just find a way to value homes in a fair manner? Fair means not intentionally using a foreclosed home as a comparable when there are other homes in the neighborhood that could have been used. It means not using homes a mile away that are worth less when there's one right around the corner. It means not valuing a house and then taking a flat 20% off the value just because. And if a homeowner can show based on other comparables that an appraisal is unfair or inaccurate, how about a process that allows the owner a legitimate way to dispute it? Is that asking too much? Ridiculously high appraisals contributed mightily to our current situation. And now ridiculously low appraisals are keeping us in the same predicament. Can we please just find a reasonable middle ground?

Saturday, January 23, 2010

LSI Webinar


LSI Title is presenting a free webinar on Tuesday, February 9th. Some webinars can be pretty basic, but the topics being covered in this webinar relate to issues that have been questioned and discussed a lot lately. They include:

How the final RESPA rule impacts Notary Signing Agents

The new HUD-1 Settlement Statement & Good Faith Estimate of Settlement Charges

Good Loan Modifications - What they are and how to handle them

Bad Loan Modifications - How to recognize the scam companies that exploit borrowers and seek to recruit NSAs to handle their work.


You can register here: https://www2.gotomeeting.com/register/341004898


Tuesday, January 5, 2010

C.Y.A.

When you're a signing agent, it's easy to take the fall when something goes wrong. So it's important to cover your tracks as much as possible. Today I received an email from one of my title companies stating that the borrower's check was not in the return package. It was a professional email, nothing accusatory. Still, we all know that the though is that the signing agent messed up.

Now I know that many signing agents take their loan packages back to their home or office after the closing and notarize and review everything there before packing it up and shipping it off. But the better procedure is to complete the package, review everything, and pack up the loan documents at the closing. This way there's absolutely no questions about what might have happened. In my case, I was able to state that I clipped the check to the front of the package right in front of the borrower AND the loan officer who was also there. I then sealed the FedEx envelope in front of the loan officer. The loan officer was able to corroborate all of this. Whew, off the hook.

Tuesday, December 15, 2009

Michigan Housing Market Shows A Pulse

While much of the nation has already begun to show signs of stabilization in the housing market, Michigan has (not surprisingly) lagged behind. But we may finally be seeing some life. The Detroit News reports that November home sales in southeastern Michigan (Macomb, Oakland and Wayne county) were up 22.6% from prior year. In addition, "median prices were up in Wayne and Oakland counties, inventories were down and more non-foreclosure houses and condos were sold than foreclosed properties." Have we finally seen the worst of it?

Sunday, November 29, 2009

Recovery?

foreclosure
Today's Sunday Detroit Free Press was extra thick. Christmas ads? Nope, 128 pages entitled "2010 Notice of Forfeited Property Subject to Foreclosure." And this is for Wayne County, Michigan only. 128 pages. I guess we still have a long way to go.

Friday, September 4, 2009

Sending Out A Huge Thank You


I don't often if ever use this blog for self-promotion, but it's my blog and I will if I wanna! This past week, I received a couple of very nice acknowledgments from GoGetNotary and the American Association of Notaries. Sharon Hassler, owner of GoGetNotary, has named me to her National Advisory Council. I am truly grateful for the honor. In addition, she has also added my profile as an example of how to create an effective listing. Also this past week, Brenda Stone wrote a very informative article for the American Association of Notaries entitled "Eight Lessons for Success" (you might need to sign up for their free newsletter to access the article). Brenda discussed the importance of a website for marketing our business, and used my website as an example of a website "which some might view as the best possible site a notary could have." Shucks. She also discussed promoting a professional image and used my ugly mug as an example of a professional profile photo. I can only guess that Brenda needs to update the prescription on her glasses, but I'll take the compliment anyway.

Thursday, August 20, 2009

New Credit Card Laws


Starting today, phase 1 of the new Credit Card Accountability, Responsibility and Disclosure (CARD) Act takes effect. Phase 1 requires credit card companies to give at least a 45 day warning of changes to credit card accounts, allows cardholders at least 21 days to pay their monthly credit card statements without threat of late fees, and gives consumers the right to opt out of interest-rate and fee increases and the right to cancel their accounts while paying off the balances under the old, lower interest rates. Phase 2, slated to take effect starting in February of 2010, will restrict interest-rate increases, ban issuing and marketing credit cards to young adults, and regulate gift cards.

Credit card companies, always so eager to assist consumers in any way they can, have been preparing for these changes by cutting credit limits, closing accounts and increasing interest rates prior to today. Priceless.


Monday, August 17, 2009

Why Are You Still Using Internet Explorer?


Firefox is safer, much faster, and more stable. And their logo looks great on t-shirts.

Firefox 3.5

Monday, August 10, 2009

Mortgage Modification Scams



The U.S. Department of Treasury has issued a consumer advisory regarding loan modification scams. According to the warning, here are the top ten signs of a scam:




“Pay us $1,000, and we’ll save your home.”

“I guarantee I will save your home – trust me.”

“Sign over your home, and we’ll let you stay in it.”

“Stop paying your mortgage.”

“If your lender calls, don’t talk to them.”

“Your lender never had the legal authority to make a loan.”

“Just sign this now; we’ll fill in the blanks later.”

“Call 1-800-Fed-Loan.”

“File for bankruptcy and keep your home.”

“Why haven’t you replied to our offer? Do you want to live on the streets?”

The four page pamphlet can be downloaded here: http://www.occ.treas.gov/ftp/ADVISORY/2009-1.pdf


Thursday, July 30, 2009

I'll Give You $1000 For Boardwalk And Park Place


I know that the housing market has us all pretty tense, but who knew it would carry over to Monopoly?